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Tsimshian Crests
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Frequently Asked Questions Leanne Helin

1. Do you guarantee your work if I am not happy with it?
Yes, I will redo or replace your piece to your satisfaction, with-in reasonable reasons.
Sorry No cash refunds.

2. Is there any stores that I can see you work at?
Yes, I Wholesale to Arbutus Emporium in Qualicum Beach and Coastal Carvings in Coombs, B.C. Canada.

3. Do you do all the finishing of your own work?
Yes, I do all the ordering of material from Canada, cut material out to order, design, hand engrave, four polishing processes, soldering and sizing, promoting and Sales E mails and shipping too. I'm a one woman show.

4. Gold Finger nails, What happens if I loose one?
You must be very conscious of your new nail untill you get used to wearing and keeping them on. If you are going to be very active I suggest putting on a bandage or finger condom for that time. Nail can stay on for 3 to even four weeks if the nail properly fitted to your nail bed.

5. Do you have any tips for General Gold Jewellery Care?
Fine jewellery is a precious possession that is designed and crafted to last a lifetime. The proper care will assure the lasting qualities of your jewellery.

To keep your jewellery pieces shining and scratch-free, store them in their original boxes, soft cloth bags or a fabric-lined jewellery box. Do not wear your jewellery while doing rough work or while in contact with harsh chemicals like chlorine bleach, cleaning fluids, ammonia or chlorinated swimming pool water.

Gentle buffing with a soft cloth can give your jewellery-renewed lustre after wearing. For most of your jewellery cleaning needs, mild soap, warm water and a soft-bristled non-metallic brush, like a dull toothbrush, will do the job.

The better care you take of your beautiful hand carved jewellery, the longer it will last, and with proper care, it will one day become an heirloom.

6. How do I know what size rings to order?
Click here to view our ring sizer.


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